What’s New with the VMware vRealize Automation plugin for ITSM 2.0.0

The vRealize Automation plugin for ServiceNow enables you to integrate vRealize Automation functionality within ServiceNow. The vRealize Automation plugin for ServiceNow enables ServiceNow users to deploy virtual machines using vRealize Automation catalog and governance capabilities.
It allows our customers to provide a single UI across both ServiceNow and vRealize Automation capabilities


Enhancements Summary:

  • View and request AWS catalog Items
  • Seamless integration with the ServiceNow governance engine
  • CMDB support
  • Day 2 operations support

Tech Specs:

  • Supports ServiceNow Helsinki, Istanbul
  • versions
  • Requires vRealize Automation 7.3
  • Certified using Active Directory Federation Services (ADFS) as identity provider for Single Sign On
  • Plugin/Update Set is installed in ServiceNow by the System Administrator
  • Configure settings using the Catalog Admin or System Administrator
  • Import schedule is configurable and can be on demand
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